Equipment damage, human error, disasters, and cyber attacks. In fact, no company is immune to this type of event. However, as corporate information is becoming more important every day, it is critical to pay even more attention to data backup.
With that in mind, today we’re going to talk about what problems this type of service can avoid in your business and your customers’ companies.
So, if you want to know how to protect your customers’ data, keep reading this text and clear all your doubts on the subject!
3 Mistakes Data Backup Can Avoid
Does your company already work with a data backup solution for its customers?
If your answer is no, the best thing to do is to look for an option as soon as possible that offers the security that data needs in a reality that presents new risks day after day.
After all, as we constantly follow, large corporations are being victims of criminal attacks, such as phishing and ransomware, for example.
Here are 3 problems your business can avoid by offering data backup:
Operational downtime and lack of productivity
Undoubtedly, the information of its customers is fundamental for the accomplishment of the daily tasks of the business.
So, it’s important for you to understand that the lack of data backup can cause some damage to compromise the valuable data of the company you serve, pausing and disrupting the development of essential actions for the customer’s routine.
That is, if the backup is not performed, in cases of damage or cyberattacks, the lack of any data can compromise the productivity of the company, which cannot access the information necessary to carry out its work.
Also, depending on the damaged or lost files, without backup, it is impossible to recover the data.
This, of course, can cause rework and loss of time that could otherwise be spent if the documents were safe or could be easily retrieved.
Damage to your company’s image
There is no denying that today, companies are becoming more interested in data backup. In fact, many of them noticed that they are not free from cyber crimes that offer countless losses.
This means that entrepreneurs from different sectors are increasingly concerned about protecting their data, through adequate and secure solutions.
So, if you want to effectively manage your customers’ IT, this type of service is essential.
After all, it would be very damaging for your customer’s data to be lost while you take care of your IT infrastructure.
This would affect the image of your business, as the companies served would not have the same confidence in your services and would probably not close a new deal with you.
So, by performing the backup, you would avoid the problem, since, with the right method and solution, you can protect your customers’ data and quickly restore them in case of incidents.
Financial losses
In addition to compromising the productivity, data loss, influenced by the lack of backup, can cause financial damage.
According to the LGPD (General Data Protection Law), if data is lost or leaked, companies can pay stiff fines.
In addition, if this happens and your client works with e-commerce, for example, they will probably be unable to sell for a while, also suffering a loss in their profits.
Data backup best practices
As you’ve seen above, backing up data prevents errors that can harm you and your customers considerably.
But, to finish the text, we separate some tips for good backup practices, so that you understand the right way to perform the service. Check out some recommendations:
Cloud storage
To get started, use cloud storage. Because, only with this type of backup it is possible to guarantee that the data is really safe and can be accessed, regardless of the problem that may occur, such as human error, software problems, natural disasters, and other damages.
Set the periodicity
As you may already know, the rule is simple: perform backups as many times a day as possible. Thus, it will be possible to store a very precise number of data, according to the production.
Then, program the systems and educate your customers on the importance of being done according to the security strategy.
In general, companies tend to leave their daily backups until the end of the day. But, it is important to carefully analyze the needs of each of your customers.
Data restoration testing and
Undoubtedly, performing restore tests is a very important action. So do this with your customers, to make sure their company data and information can be restored correctly if needed.
Likewise, monitoring is among the best practices for backing up and restoring company data. With it, you can improve and analyze backup actions to avoid failures and suggest improvements.
Backup 3x2x1
Finally, among the best data backup practices is the 3x2x1 rule. In fact, it is essential to ensure more security for this service that is so important to the company of its customers. This backup model requires three copies to be made, two of which are stored on different media and the other outside the business environment.
Team training
Your client can feel more secure when dealing with a team that dominates the subject. Therefore, in addition to the technical department, it is crucial to train your company’s commercial sector to provide the best support.
Thus, you guarantee that the customer will have excellent service, regardless of the incident.
In addition to the precautions mentioned above, there are other actions that can improve the result of your customers’ data backup. Offer them primacy in services.
